Intercom Macro Library

Hey [First Name] 👋 Welcome to the Top One Futures affiliate family — genuinely stoked to have you here. Your affiliate code is [CODE] and your dashboard is live at [LINK]. A few quick things to get you rolling: → Your swipe copy + graphics are in the asset folder: [ASSET LINK] → Your first commission posts 24 hours after a trader's purchase clears → Payouts process every [PAYOUT DAY] If you have any questions at all — about the product, promo strategy, content angles — just reply here. We respond fast. Let's build something great together.

Great question — here's what's working best for our top affiliates right now: 🎯 Short-form video (TikTok / Reels / Shorts): Show the challenge process, your real dashboard, or a funded account reaction. Authentic beats polished every time. 📸 Instagram: Carousels comparing prop firms perform really well. "Why I switched to Top One" style content converts. 🐦 Twitter/X: Hot takes on the futures market + your code in bio. Simple, consistent. We have ready-to-go swipe copy and graphics here: [ASSET LINK] And if you ever want feedback on a post before it goes live — send it over. We'll give you honest notes. What platform are you most active on?

Here's how to see everything in your dashboard: 1. Log in at [AFFILIATE PORTAL LINK] 2. Hit "Sales" to see every conversion tied to your code in real time 3. "Earnings" shows pending vs. confirmed commissions 4. "Assets" is where your graphics and swipe copy live Commissions confirm 24–48 hours after a trader's purchase. Payouts hit on [PAYOUT SCHEDULE] once you hit the [MINIMUM THRESHOLD] minimum. Any numbers that look off — flag it here and we'll audit it same day.

Here's a clean breakdown you can use in your content: 📋 EVALUATION ACCOUNTS — traders pay a one-time fee, pass the challenge, get funded. Great for traders who want to prove themselves first. ⚡ INSTANT FUNDED — skip the challenge, start trading immediately. Higher entry fee but no waiting. Both pay out 90% profit split and use lightning-fast payout processing. The Elite Daily accounts are our most popular right now — especially with the current 50% promo running. Want me to send you specific talking points for each account type you can drop straight into a post?

Here's how the code system works — keep it simple for your audience: Step 1: Go to [CHECKOUT URL] Step 2: Choose your account size Step 3: At checkout, enter your affiliate code [AFFILIATE CODE] in the discount field Step 4: The discount applies instantly before payment ⚠️ Important: Your affiliate code and any daily promo codes [CAN / CANNOT] stack. If a daily code is active, traders should use [STACKING INSTRUCTIONS]. If a trader says their code isn't working, ask them to screenshot the checkout screen and send it here — we'll fix it fast.

Let's get this sorted right now — a few quick checks: ✅ Make sure the code is entered exactly as shared (no spaces, case-sensitive) ✅ Confirm you're on the correct checkout page: [URL] ✅ Try a different browser or incognito mode ✅ Clear cache and retry If none of those work, send me a screenshot of the checkout screen and I'll escalate this to our tech team immediately. You won't lose the deal — we'll honor the discount manually if needed.

🔥 Big one to promote right now: 50% OFF Elite Daily Accounts — live now. This is one of our best entry points for new traders. Here's what to tell your audience: "Use code [AFFILIATE CODE] for an extra discount on top of the 50% promotion — this combo doesn't last." The urgency is real. This promotion has a defined end date, so push it hard this week. Want a ready-made caption or short-form script to go with this? I can send one over in 5 minutes.

Your code gives your audience something they can't get anywhere else — that's your edge. Here's how to frame it in your content: "This code gives you [X%] off — it's exclusive to my community and you won't find it on the site." Exclusivity drives urgency. Traders who feel they're getting a VIP deal are significantly more likely to convert on first click. If you want us to look at creating a custom code with a higher discount for a specific campaign or launch — let us know. We do that for our top-performing affiliates.

Here's the full payout timeline so there are no surprises: 📅 Commission confirms: 24–48 hours after a referred trader's purchase 💰 Payout runs: Every [PAYOUT CYCLE — e.g. bi-weekly / monthly] 🏦 Minimum to pay out: [THRESHOLD AMOUNT] ⚡ Payment method: [METHOD — e.g. PayPal / Wire / Crypto] If you're over the threshold and your payout day has passed without a payment hitting — message us immediately. We'll investigate and resolve it same day. We don't let commissions slip through the cracks.

I hear you — let's track this down right now. To investigate I'll need: 1. The approximate date + time of the referred purchase 2. The trader's email address (if they shared it with you) 3. A screenshot of your dashboard showing the missing sale I'll cross-reference our backend data and get back to you within [TIMEFRAME — e.g. 2 hours]. If the sale is confirmed and the commission wasn't attributed correctly, we will make it right — that's a guarantee. Send those details over and I'm on it.

Love that you're thinking about leveling up — that's exactly the mindset we want in our partners. Commission tiers are reviewed based on consistent performance. Here's what moves the needle: → Monthly referral volume → Trader retention rate from your referrals → Content quality and audience alignment Once you hit [THRESHOLD / MILESTONE], we can have a direct conversation about an upgraded structure. You're at [CURRENT STATS IF KNOWN] right now — here's what I'd focus on to get there faster: [1-2 specific recommendations]. I'm genuinely invested in helping you get there. What's your current main traffic channel?

Let's get you back in — try these steps first: 1. Use the password reset at [RESET LINK] 2. Check spam/junk for the reset email 3. Try incognito/private browser mode 4. If you're using an email that's different from your signup email, let me know which one and I'll look it up on our end Still locked out after those steps? Send me the email address associated with your account and I'll manually pull it up and get you sorted within the hour.

We take this seriously — your traders are our traders. Have them reach out directly through our trader support at [TRADER SUPPORT LINK / EMAIL] and mention they were referred by you. If it's urgent or they're hitting a wall with support, send me: → Their name and account email → A brief description of the issue I'll flag it internally and make sure they get a fast-tracked response. We don't let referred traders fall through the cracks — it reflects on you and on us.

No problem — send me the following and I'll get it updated on our end: → Current registered email → What needs to change (email / payment info / name / etc.) → New information Changes typically process within [TIMEFRAME]. I'll confirm once it's done and you'll get a notification to your updated contact.

Hey [First Name] — wanted to reach out personally. I noticed things have been quiet on your end lately and I want to make sure we're giving you everything you need to succeed here. Be straight with me — is there something about the program that isn't working for you? Rates, resources, the product itself? I'd rather have an honest conversation and fix something than lose a partner we actually value. You've built something real with your audience and that matters to us. What would make this worth doubling down on for you?

Hey [First Name] — it's been a minute. A few things have changed at Top One since we last connected and I think the timing is actually really good to re-engage your audience: → [NEW FEATURE / PROMO — e.g. "50% off Elite Daily is live"] → [SOCIAL PROOF — e.g. "We just crossed $22M+ in payouts to traders"] → [COMPETITIVE ANGLE — e.g. "Competitors have been raising prices — we haven't"] No pressure — but if you've got an audience of traders, there's real money to make here right now. Want me to send over a fresh content pack so you can hit the ground running?

Appreciate you being upfront about it — that's the right move. Let's figure out what's happening. A few questions: 1. What platform are you posting on most (TikTok, Instagram, YouTube, Twitter)? 2. What type of content are you putting out — reviews, tutorials, personal trading content? 3. Are people clicking your link but not buying, or are there very few clicks? Those three answers will tell me a lot. The fix is usually one of three things: audience alignment, content angle, or offer framing — and all three are solvable. Let's look at it together. Share your last 2–3 posts and I'll give you specific notes.

Hey [First Name] — you've been with us for a month now and I wanted to check in personally. How's it going so far? Any friction points we should fix on our end? Here's where you stand: [STATS — referrals / earnings / clicks if available] A few things I'd suggest to accelerate from here: → [Personalized tip 1 based on their activity] → [Personalized tip 2] You're building something here. Let's make sure you have everything you need.

Totally fair — and honestly more common than you'd think among our best affiliates. Here's the thing: your audience trusts you because of your content, your voice, your consistency — not because you personally trade every product you talk about. What matters is that the product is legitimate, the payouts are real, and the offer is genuinely good for traders. All three are true here — we have $22M+ in verified trader payouts and thousands of active funded accounts. You don't need to be a futures trader to be a credible voice. You need to be honest about what it is and who it's for. We'll give you everything you need to do that authentically. What specifically concerns you about promoting it?

Respect that — and no pressure to drop what's working. What I'd ask is: are they actually delivering for your audience? Fast payouts, clean rules, responsive support? A lot of affiliates run multiple programs because their audience has different needs. You can promote the right firm for the right trader — and if your current firm is raising prices, changing rules, or slowing payouts, your audience will notice before you do. Top One gives you a real alternative to point people toward when the other firm lets them down. That's not competition — that's optionality. Would it help if I sent you a quick side-by-side comparison you could use to evaluate whether it's worth adding to your stack?

I get it — there have been bad actors in this space and the skepticism is earned. Here's what separates Top One: we don't hide our payout data. $22M+ in documented trader payouts, thousands of active funded accounts, and a support team that responds in under 2 minutes. The model works when the firm is run with integrity. We are. And our traders talk — publicly. I'm not asking you to take my word for it. Check our Trustpilot, look up trader reviews on Reddit and YouTube, talk to people who've actually withdrawn. If after that you still have reservations, I respect it. But I'd rather you make that call with real information than assumption.

I hear you — and this is not okay. Let me take this directly to the right person right now. I'm flagging your case to [LANCE / BRYCEN / RELEVANT TEAM MEMBER] immediately. You'll have a response within [1–2 hours / by end of day]. While I loop them in — can you confirm: → Your affiliate account email → A brief summary of the issue and timeline → Any screenshots or documentation You shouldn't have to chase this. We're on it.

Hey [First Name] 👋 — got your message, on it now. [Address their question / issue directly in the next line]

Glad we got that sorted. If anything else comes up — don't hesitate. You can reach us here anytime and we'll get back to you fast. Go make some money. 🚀

Hey [First Name] — got your message. Our team is currently offline but we'll be back on at [TIME] and will respond then. If this is urgent, email [URGENT EMAIL] and flag it as urgent in the subject line. We don't leave messages sitting — you'll hear from us first thing.

Super simple — here's the exact process to share with your audience: 1️⃣ Send them to: [YOUR AFFILIATE LINK] 2️⃣ They choose their account type and size 3️⃣ At checkout, they enter your code [CODE] for their discount 4️⃣ Purchase confirms → your commission registers within 24 hours That's it. The cleaner and more direct you make the call-to-action in your content, the higher your conversion rate. Something like: "Link in bio — use my code for [X]% off" outperforms long explanations every time.